What Is IHSS?
The In-Home Supportive Services (IHSS) program is California’s primary system for providing in-home care to eligible seniors, blind individuals, and people with disabilities, allowing them to remain safe, independent, and cared for in their own homes. Instead of being placed in a facility, IHSS recipients receive essential support that addresses their daily living needs while protecting their health and safety.

IHSS is designed for individuals who cannot safely perform daily activities on their own due to age, disability, or medical limitations. To qualify for these California in-home care services, applicants must meet all of the following eligibility requirements:
To qualify for IHSS you must:

- **California Residency** — You must be a current resident of the State of California.
- **Medi-Cal Eligibility** — You must have an active Medi-Cal determination or be in the process of obtaining one.
- **Living in Your Own Home** — You must reside in a private residence of your choosing. Hospitals, long-term care facilities, and licensed community care facilities do not qualify as an “own home” under IHSS rules.
- **Health Care Certification** — Your doctor must complete and submit the required SOC 873 form confirming that you need in-home supportive services to remain safely at home.
"Not All Forms Are Required"
Recipient Forms
https://dpss.lacounty.gov/en/senior-and-disabled/ihss/recipients/forms.html
Some Of The Forms You May Need Throughout The Process Depending On Your Criteria:
- 295 (9/18) - Application For In-Home Supportive Services (14pt Font)
- SOC 295L (9/18) – Application For In-Home Supportive Services (18pt Font)
- SOC 838 (10/12) - In-Home Supportive Services (IHSS) Recipient Request For Assignment Of Authorized Hours To Providers
- SOC 840 (10/12) - In-Home Supportive Services (IHSS) Program Provider Or Recipient Change Of Address And/Or Telephone
- SOC 426A (1/16) - In-Home Supportive Services (IHSS) Program Recipient Designation Of Provider
- SOC 873 (10/16) - In-Home Supportive Services (IHSS) Program Health Care Certification Form
- SOC 873L (1/19) - In-Home Supportive Services (IHSS) Program Health Care Certification Form (Large Print)
- SOC 2279 (1/16) - In-Home Supportive Services (IHSS) Program Live-In Family Care Provider Overtime Exemption
- SOC 321 (11/99) - Request For Order And Consent - Paramedical Services
- SOC 825 (6/06) - Protective Supervision 24-Hours-A-Day Coverage Plan
- SOC 839 (8/25) - In-Home Supportive Services (IHSS) Designation Of Authorized Representative
- SOC 2256 (11/15) - In-Home Support Services Program Recipient And Provider Workweek Agreement
- SOC 2274 (11/14) - In-Home Supportive Services (IHSS) Program Accompaniment To Medical Appointment
- SOC 2326 (8/25) - In-Home Supportive Services (IHSS) Recipient’s Responsibility To Stop Sexual Harassment In The Workplace.
The California in-home care landscape is structured, regulated, and designed through the IHSS program to ensure that eligible individuals receive the in-home supportive services they need to remain safe and independent. Below is a clear, step-by-step breakdown of how the program operates from intake to service authorization.
A county social worker conducts an in-home interview to evaluate your IHSS eligibility and determine the level of assistance you need. During this assessment, the social worker reviews:
- Your ability to safely perform daily tasks
- Input from family, friends, or healthcare professionals
- Medical limitations and functional needs
Learn more about the IHSS home assessment process.
Before any in-home supportive services can be approved, the county must receive a completed Health Care Certification from your doctor. This form confirms that your in-home care services are medically necessary.
After your assessment:
- If approved, you will receive a notice listing the authorized services and monthly hours.
- If denied, the county will provide the reason and instructions for appeal.
Understand IHSS approval and denial outcomes.
Once approved, you must hire someone to perform your authorized services. Under IHSS rules:
- You are the employer of your provider.
- You are responsible for hiring, training, supervising, and terminating your worker.
Some counties also offer:
- Contracted IHSS providers
- County homemaker employees
Learn about IHSS provider responsibilities.
IHSS payments vary by county because wage rates are negotiated locally. Key points include:
- Contact your social worker for your county’s hourly rate.
- The State of California issues all provider payments.
- If eligible, the State withholds disability insurance and Social Security taxes.
You may contact the social worker assigned to your case to determine the IHSS hourly rate in your county. Due to unions negotiating with the employer of record in each county, the wage rates may vary. The State issues all checks for individual provider payments. If the provider qualifies, the State withholds the applicable amounts for disability insurance and Social Security taxes.
California in-home care assessments are completed during home visits at the initial intake assessment and annual reassessments. Recipients may request a reassessment of need at any time if their needs or circumstances change. County social workers continuously monitor recipients’ cases and maintain frequent contact with recipients to ensure their needs are appropriately met through IHSS program services. IHSS social workers complete a needs assessment for each applicant or recipient using criteria such as the Functional Index Rankings, the Annotated Assessment Criteria, and the Hourly Task Guidelines (HTGs).
Service authorizations are reviewed during the needs assessment, which is a comprehensive evaluation of the recipient’s medical history, medications, emergency contacts, physicians’ information, household composition, functional index rankings, a mini-mental health assessment, necessary referrals to Adult Protective Services (APS), Child Protective Services (CPS), Fraud, community services, language preferences, and whether an interpreter is needed, alongside a full biopsychosocial assessment. The social worker must document all service needs and justify service authorizations in the case narrative.
A complete resource hub for individuals interested in California in-home care, specifically those looking to become IHSS providers, understand the enrollment process, and manage timesheets and payments through California’s Electronic Services Portal (ESP).
Becoming an IHSS provider allows you to deliver authorized in-home supportive services to an eligible recipient, often a family member, friend, or someone in your community. This process is regulated by the State of California to ensure safety, compliance, and proper payment through the IHSS program.
1. Complete the IHSS Provider Orientation
All new providers must attend a mandatory orientation through the county or Public Authority. This covers program rules, responsibilities, timesheet procedures, and legal requirements.
2. Submit the Required Enrollment Forms
You must complete and submit all state-required enrollment documents, including:
- Provider enrollment agreement
- Provider identification forms
- Background check authorization
3. Complete a Live Scan Background Check
California law requires all IHSS providers to pass a Department of Justice Live Scan background check. This ensures the safety of vulnerable recipients.
4. Get Matched With an IHSS Recipient
Once your enrollment is approved, you can begin working for a family member, friend, neighbor, or a registered Public Authority recipient. The county social worker may also assist in matching you with a recipient if needed.
5. Activate Your Electronic Services Portal (ESP) Account
All IHSS providers must use the Electronic Services Portal (ESP) to:
- Submit timesheets
- Sign timesheets electronically
- View payment history
- Manage direct deposit
- Access paperless paystubs
6. Begin Providing Authorized IHSS Services
Once approved and assigned to a recipient, you may begin providing in-home supportive services only for the services and hours authorized by the county. You and the recipient will electronically sign timesheets every pay period.
7. Get Paid by the State of California
IHSS providers are compensated by the State, not the recipient. Wages vary by county and may include hourly pay, overtime (if applicable), paid sick leave, and state-withheld taxes, if eligible.

If your provider enrollment is denied, you have the right to appeal. This resource explains the appeal steps and required documentation.

Go paperless for faster, more secure communication. Through your Electronic Services Portal (ESP) account, you can:
- Receive digital paystubs
- Access timesheets
- View payment history
- Manage direct deposit

Once a recipient is approved for IHSS services, the social worker assists them in selecting a care provider. Providers may include family members, friends, neighbors, and registered Public Authority providers.
Enrollment includes completing required forms, passing a background check, and activating your provider status through the ESP.

After your enrollment is approved, providers can access and submit timesheets electronically.
Key Points:
- Timesheets are available retroactively from the date you were assigned to the recipient.
- IHSS has two pay periods: 1st–15th & 16th–End of month.
- Providers must record hours based on authorized services only.
- Both provider and recipient must electronically sign timesheets.
- All submissions are completed through the Electronic Services Portal (ESP).
Managing IHSS providers in California involves understanding legal responsibilities, IHSS eligibility, hiring procedures, and effective communication. Our resources will cover all these topics, helping families select qualified providers of in-home supportive services and establish positive working relationships. We believe that well-informed families can ensure better care and more satisfying experiences with their providers.
You may contact the social worker assigned to your case to determine the IHSS hourly rate for California in-home care in your county. Because unions negotiate with the employer of record in each county, the wage rates may vary from county to county. The State issues all checks for individual provider payments. If the provider qualifies for IHSS eligibility, the State withholds the applicable amounts for disability insurance and Social Security taxes.
Best Of Luck and GOD Bless You!
We are passionate about serving communities with compassion and dedication. Our upcoming platform will emphasize accessible information on California in-home care, community engagement, and personalized support to assist families throughout their IHSS journey. By addressing IHSS eligibility and ensuring clarity around in-home supportive services, our mission is to foster trust and ensure that every family receives the support they deserve.
Download or request the IHSS Application (SOC 295)
Print the SOC 873 Health Care Certification
Once approved, you must hire someone to perform your authorized services. Under IHSS rules:
- You are the employer of your provider.
- You are responsible for hiring, training, supervising, and terminating your worker.
Some counties also offer:
- Contracted IHSS providers
- County homemaker employees
Review your approval or denial
Choose a family member or hire someone
Caregiver starts providing authorized tasks
Join our insider list today and be the first to receive essential updates In Home Care Services, announcements, and member‑only insights. Your advantage starts with one click. SUBSCRIBE
Copyright © 2026 IHSS-InHomeSupportiveServices.org - All Rights Reserved.